Terms of Use

Last updated: 2026-10-18

1. Acceptance

By using or subscribing to “Ghurra” you agree to these terms. Ghurra is owned by Ahmed bin Mohammed Alhashem. If you use it on behalf of a business, you confirm you are authorised to bind it to these terms.

2. The service

Ghurra is a cloud system provided online as a subscription service (SaaS) for managing stables: horses, feeding, health, breeding, training, stock, finance and the owner portal. We develop the service continuously and may add or change features.

3. Accounts and security

• The subscriber is responsible for its users’ accounts, permissions and password secrecy.
• The subscriber must tell us at once of any unauthorised use.
• We recommend two-step verification for admin accounts.

4. Subscription and fees

• Fees are paid according to the agreed plan; invoices are issued by the entity authorised to bill.
• If payment is late we may suspend the service after notice, without deleting data during the suspension.
• Fees paid for a past period are not refundable unless agreed otherwise in writing.

5. Ownership of data

• Stable data belongs to the stable, which can download a full copy at any time from “My data and backups”.
• We process data only under the privacy policy and to provide the service; we do not sell it or share it with others.
• The subscriber is responsible for the lawfulness of the data it enters and for obtaining consent where required.

6. Intellectual property — protecting the system

The system, its code, design, screens, business rules, and the name and logo “Ghurra” are owned by Ahmed bin Mohammed Alhashem and protected by copyright and trademark law. A subscription grants a limited, non-exclusive, non-transferable right to use the service for the subscription period only, and transfers no ownership.

The subscriber and its users must not, directly or through others:

• copy the system or any part of it, or imitate its screens, workflow or rules to build a similar or competing system;
• reverse engineer it, or try to access its source code, database or servers;
• resell, rent or give access to the service to anyone other than the subscribing business’s users;
• extract data automatically from the system, load it in a way that harms its performance, or bypass its protections;
• remove or hide the Ghurra name, logo or rights notices.

Any breach of this clause allows us to terminate the subscription immediately, without prejudice to our right to claim damages and take legal action.

7. Acceptable use

The system may be used for lawful purposes only. Do not upload unlawful or harmful content, impersonate others, or disturb other users.

8. Feeding, veterinary and AI suggestions

Nutrition calculations, alerts and AI suggestions are decision aids and do not replace the opinion of a qualified vet or nutritionist. The final decision and its responsibility remain with the stable and its vet. AI suggestions may contain errors and must be reviewed before being applied.

9. Availability

We take reasonable care to keep the service available and secure and to back up data every night, but we do not guarantee uninterrupted operation and may pause it for maintenance with notice where possible.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential damages or loss of profit, and our total liability for any claim does not exceed the fees the subscriber paid for the three months before it.

11. Termination

• The subscriber may end the subscription at any time by notice; it continues until the end of the paid period.
• We may end it if these terms are breached.
• After termination the subscriber may download its data within 90 days; it is then deleted under the privacy policy.

12. Changes

We may change these terms; we publish the new version with its date and notify subscribers of material changes before they take effect. Continued use means acceptance.

13. Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and the competent courts of the Kingdom have jurisdiction over any dispute.

14. Contact

[email protected] — 056 292 2292